Claims Management - 3red's core competency
indemnity /In'dεmnƏti/, n.
protection or security, as by insurance, against damage or loss. [late ME, from LL indemnitas, from L indemnis unharmed]
3red's claims management philosophy has two equally important strands:
- To give life to the promise of indemnity - to have the policy holder's security at the forefront at all times whether that be settling a claim on reasonable terms or defending the policy holder's position when they face legal action.
- Risk management - claims are our experience. 3red is committed to providing meaningful feedback to policy holders so that the risk of similar claims in the future can be minimised.
3red can offer a superior service primarily because of our specialist expertise - our core competency is claims.
The 3red claims management department has the benefit of being led and directed by Mark Moyes. Mark is a claims manager with unparalleled experience in the Australian insurance market as well as extensive international experience.
- Mark Moyes is a lawyer and has been working in claims management for almost 40 years. He has worked extensively on both the insurance and reinsurance sides of the industry and his particular area of expertise is the management of claims and the response of the contract to those claims.
- Mark has been exposed to most of the major losses that affected the Australian insurance industry since the 1980s. He has travelled extensively throughout Australia, Europe and the United States gaining exposure through training, audits and inspections of international insurance claims operations across all classes of non-life business.
- For over 10 years, Mark managed the claims department of Munich Reinsurance Company of Australia. He then had the opportunity to create a brand new claims management operation for Reinsurance Australia Corporation where he gained another decade of local and international experience.
3red support insurance and reinsurance companies and self-insurers in all aspects of claims management, including assistance and technical advice on claims ranging from a single claim or the management of an entire portfolio. We can also comment on the organisation and management of internal and external claims functions.
